Community guidelines
Keep it real. Keep it kind.
Munchara is built on authentic food experiences shared by real people. These guidelines exist to keep our community honest, welcoming, and genuinely useful for everyone.
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By using Munchara — posting videos, leaving reviews, or interacting with other members — you agree to follow these guidelines. Violations may result in content removal, account suspension, or a permanent ban depending on severity.
Be authentic
Only post about places you've actually visited
Videos and reviews must reflect genuine, first-hand dining experiences. Don't post about a restaurant you haven't been to, and don't fabricate or exaggerate your experience.
No fake or incentivized reviews
Posting a positive review in exchange for a discount, free meal, or any other compensation is not allowed unless clearly disclosed. Businesses may not solicit fake reviews from friends, family, or paid services.
Disclose paid partnerships
If a restaurant paid you, gifted you a meal, or offered any compensation in exchange for content, you must clearly disclose this in your video caption or review. Use language like "#ad" or "gifted experience".
Be respectful
No harassment or personal attacks
Critique the food, not the people. Attacking restaurant staff, owners, or other community members personally — including in comments or reviews — is not allowed. Constructive criticism is welcome; cruelty is not.
No hate speech or discrimination
Content that demeans people based on race, ethnicity, religion, gender, sexual orientation, disability, or national origin has no place on Munchara. This includes slurs, stereotypes, and coded language.
No threats or intimidation
Threatening any person or business — including implied threats, doxxing, or coordinated harassment campaigns — will result in immediate account termination and may be reported to law enforcement.
Content standards
Keep it food-focused
Munchara is a food community. Videos and reviews should be about the dining experience — the food, the atmosphere, the service. Off-topic content unrelated to food or restaurants will be removed.
No explicit or adult content
Graphic violence, nudity, sexually explicit material, or content that is disturbing or gratuitously offensive is not permitted. This applies to videos, review text, profile photos, and comments.
No spam or repetitive content
Posting the same video or review multiple times, flooding comment sections, or using automated tools to generate content is prohibited. Quality over quantity — one honest post beats ten identical ones.
No misleading or false information
Don't post content designed to mislead — including false health claims, fabricated food safety allegations, or manipulated photos that misrepresent a dish. Honest opinions, even harsh ones, are fine. Deliberate misinformation is not.
Privacy & safety
Don't share others' personal information
Never post someone's home address, phone number, email, financial information, or other private details without their explicit consent. This includes restaurant staff and other diners captured in your videos.
Be mindful when filming others
When filming in a restaurant, be considerate of other diners who may not want to be recorded. Avoid capturing identifiable individuals without their consent, especially children.
Protect minors
Do not post content that exploits, endangers, or sexualizes anyone under 18. Content featuring minors must be appropriate and must not include identifying information.
For businesses
Don't manipulate your own reviews
Business owners may not post fake positive reviews, flag legitimate negative reviews without cause, or coordinate review campaigns. We monitor for unusual review patterns and will act on violations.
Respond professionally
Business members can respond to reviews publicly. Responses must be professional and constructive. Threatening, insulting, or retaliating against reviewers will result in your business account being suspended.
Keep your profile accurate
Business profiles must reflect accurate information — correct hours, menu items, location, and contact details. Deliberately misleading customers through your profile is a violation of these guidelines and our Terms of Use.
How we enforce these guidelines
Our moderation team reviews flagged content within 24 hours. Depending on the severity and frequency of violations, we may remove content, issue a warning, temporarily suspend an account, or permanently ban a user. We take context into account — a first-time mistake is treated differently from a pattern of abuse. If you believe your content was removed in error, you can appeal by emailing [email protected].
See something? Say something.
If you come across content that violates these guidelines, use the flag button on any video, review, or comment to report it. You can also email our trust and safety team directly.